Provider identification and status
Sapiens WM (trading as Sapiens Invest), whose registered office is located at Le Prokofiev, 1 rue de l’Esplanade, 13090 Aix-en-Provence, France, is registered with the Single Register of Insurance, Banking and Finance Intermediaries (ORIAS — www.orias.fr) under number 21000297, as:
- Financial Investment Adviser (CIF);
- Insurance Broker (COA);
- Broker in Banking Operations and Payment Services (COBSP).
For its Financial Investment Advice activity, the firm is a member of the Chambre Nationale des Conseils en Gestion de Patrimoine (CNCGP), a professional association approved by the French financial markets authority (AMF — 17 Place de la Bourse, 75002 Paris).
Property transaction activity (carte T)
Transaction activity on buildings and business assets without handling or holding funds, professional licence no. 1310 2020 000 045 355 issued by the CCI Marseille-Provence. Financial guarantee on buildings and business assets: MMA IARD Assurances Mutuelles, 14 Bd Marie et Alexandre Oyon, 72030 Le Mans Cédex 9.
Handling of funds & remuneration
In accordance with Article L.541-6 of the French Monetary and Financial Code, Sapiens Invest is not authorised to receive funds, securities or assets from its clients other than those intended to remunerate its services. The firm’s remuneration is detailed in the Initial Relationship Document (DER) provided before any advice. It may take the form of fees, commissions paid by product providers and/or retrocessions, in compliance with the transparency rules imposed by the MiFID II directive.
Professional liability insurance
Sapiens WM holds professional liability insurance complying with the requirements of Article L.541-3 of the French Monetary and Financial Code, covering all of its intermediation activities (CIF, COA, COBSP).
Professional liability insurance: MMA/IARD Assurances mutuelles through Bdj SAS — 39 Rue Mstislav Rostropovitch . 75017 Paris, No. 112786342/232198.
Mediation, complaints and data protection
Complaints: any complaint may be sent by post to the registered office or by e-mail to contact@sapiensinvest.fr. The firm undertakes to acknowledge receipt within 10 working days and to provide a reasoned response within 2 months.
AMF Ombudsman: in the event of a persistent disagreement, the client may refer the matter free of charge to the AMF Ombudsman (17 Place de la Bourse, 75082 Paris cedex 02 — www.amf-france.org).
Consumer mediation: in accordance with Article L.612-1 of the French Consumer Code, Sapiens Invest is a member of the CNCGP mediation scheme — 34 rue de Frédéric Bastiat, 75008 Paris.
Personal data (GDPR): the data collected are processed by Sapiens WM, as data controller, for the purposes of wealth advice and compliance with anti-money-laundering and counter-terrorist-financing (AML-CFT) obligations. The rights of access, rectification, erasure, portability and objection can be exercised at contact@sapiensinvest.fr or with the CNIL.
